Shipping Info

Turnaround

 

Our products are shipped from 5026 Richard Ln Jacksonville, Florida 32216. In the unlikely event we are out of stock in our main warehouse, orders may be fulfilled by a third party, while still maintaining our low cost express shipping. All orders are shipped within 24 Hours of receiving payment. While we cannot guarantee that all orders are shipped same day of payment, the majority are. Sometimes there are unforeseen circumstances that may affect order processing and shipping. We try our best to have orders received and paid before 2:30 pm EST Monday-Friday shipped same day. We also observe all federal holidays. 

 

Current Carriers:

 

USPS 

 

Order Tracking

 

All orders will have a tracking number. When your order is shipped a confirmation email is sent containing tracking Information. You may also login to your PropsDirect.com (if created) account and view the status of your order. 

 

Shipping Rates


We currently have two shipping options available:

 

$2.99 – Standard (3-6 Day) - Must be under 1lb. (Map Below)

 


$3.99 – Express (2-3 Day) - No Minimum or Maximum Weight. Includes $50 of Shipping Insurance.
 
Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.
 

Back Orders

 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

 

International Shipping

 

Canada

 

$13.99  Standard USPS (Delivery Times Vary)

 

$34.99 – Express USPS (6-10 Business Days)

 

*Customers are responsible for all import duty associated with their order.